Payment Terms & Conditions

MistriOndoor – Premium Deep Cleaning Services

Acceptance of Terms
Booking the service and/or making any payment shall be deemed as full acceptance of these Payment Terms & Conditions by the customer.

Advance Payment (Mandatory)
For all Deep Cleaning services, the client is required to pay 50% of the total service amount in advance at the time of booking confirmation.

Mid-Work Payment
25% of the total service amount must be paid after 50% of the work is completed, as assessed on-site by the service supervisor or authorized representative.

Final Payment
The remaining 25% of the total service amount is payable after 100% completion of the cleaning work, prior to team demobilization.

Payment Mode
Payments can be made via UPI / Bank Transfer / Cash / Other approved digital modes as communicated by MistriOndoor.

Customer-Side Cancellation Policy

In case of cancellation by the customer at any stage, no refund shall be applicable, including the advance amount.

This applies regardless of reason, timing, or partial completion of work.

Company-Side Cancellation Policy

In case the service is cancelled by MistriOndoor, 100% of the amount paid by the customer will be refunded.

Refunds will be processed within 5–7 working days via the original payment method.

Non-Payment Clause
MistriOndoor reserves the right to pause or stop the service if payments are not made as per the agreed milestones.